On Service
The Straits Times, 2 March 2006
IT IS encouraging to see Singapore setting up the campaign on GEMS - on good customer services. This allows the acknowledgement of good staff with exuberant attitudes. Indeed it is a national importance that Singaporeans bad attitudes towards serving others and receiving service have been rather bad. This has also left rather bad impressions upon foreigners. The ongoing training programmes and schemes to encourage good service have finally paid off. I agree with Mr. Lee that service excellence is very critical to Singapore's future and our ability to earn a living in the competitive world, inclusive of tourism.
IT IS encouraging to see Singapore setting up the campaign on GEMS - on good customer services. This allows the acknowledgement of good staff with exuberant attitudes. Indeed it is a national importance that Singaporeans bad attitudes towards serving others and receiving service have been rather bad. This has also left rather bad impressions upon foreigners. The ongoing training programmes and schemes to encourage good service have finally paid off. I agree with Mr. Lee that service excellence is very critical to Singapore's future and our ability to earn a living in the competitive world, inclusive of tourism.
posted by Ria~ @ 7:42 PM
0 Comments:
Post a Comment
<< Home